Last month in CRM Software – CRM market news review for January 2013

In summary: Infusionsoft secures $54 million and makes an acquisition, Microsoft’s bad year continues, more SAP HANA announcements, and Rimini Street sets a record… Infusionsoft caught the eye in January. The Gilbert, Arizona based developer of an all-in-one CRM, email marketing, e-commerce, marketing automation application for small businesses, secured $54 million of funding from Goldman […]

Microsoft Office 365 cloud service updated for business use

Microsoft has launched new versions of its cloud-based software as a service (Saas) Office 365 suite for businesses, bringing an updated licensing model, greater focus on worker mobility via the cloud, and expanded integration with its enterprise social networking tool Yammer. Unveiled today, the new Office 365 for businesses adds two further offerings, Office 365 Midsize Business […]

Yammer details plans for Microsoft SharePoint, Lync and Skype integration

Yammer social networking users may see Microsoft SharePoint integration as early as this summer, although Lync and Skype integration could still be a way off, V3 has learnt. Such SharePoint integration is in addition to the Office and Yammer integration Microsoft has already said will be launched over the course of the next six months. […]

Sage CRM given Facebook, Windows 8 and Yammer integration

Sage has revealed updates to its customer relationship management (CRM) suite for small and medium-sized businesses (SMBs), including social integration with Facebook and mobile capabilities for Windows 8. The updated midmarket suite includes a new application for Windows 8 devices, which provide mobile sales teams with real-time data on customers, as well as access to […]