Sage CRM given Facebook, Windows 8 and Yammer integration

Sage has revealed updates to its customer relationship management (CRM) suite for small and medium-sized businesses (SMBs), including social integration with Facebook and mobile capabilities for Windows 8. The updated midmarket suite includes a new application for Windows 8 devices, which provide mobile sales teams with real-time data on customers, as well as access to […]

IBM adds big data capabilities and Microsoft Office integration to Connections

IBM has updated its Connections social software to offer users the ability to analyse data from inside and outside their organisations, including Facebook, Twitter, audio and video data. The move will allow staff to view activity streams from social networks, alongside business content such as customer satisfaction surveys, expense reporting or marketing leads. Such big […]