99 ways to get more from your CRM software in 2013 – part 4 – ideas 76 – 99
How can your B2B CRM system do more for you in 2013 Here’s the fourth (and final!) installment of ideas: 76. Consider the customer journey – analysing how a customer interacts with the range of touch-points in your organization, and looking at how that that experience can be improved, may lead you to develop your […]